Start-up Support for Easy Technology Integration
In addition, the company offers training for all customers who use its modules, services or apps. The aim is to create optimal product integration. This includes, for example, providing information for the integration of devices such as the M2Smart®SE, creating interfaces or carrying out programming.
“The entry point of each customer is different. Some users have savvy software developers, others do not,” explains Uwe Mahler. “In any case, ACD recommends taking advantage of the available support as well. Integrating devices into higher-level systems, for example, is much easier that way.” A good example is the ACD WebAppService, an online tool for easy communication between ACD hardware and a customer-specific web application. The service can be used to access the individual components of ACD devices such as 2D scanners or HF RFID readers from within the web application. How to use the ACD WebAppService is taught in a short and efficient training.