Service & Support
ACD as a holistic partner
As a system service provider, the ACD Group offers comprehensive project service with a maximum of flexibility, innovation and professional support. You can expect continuous product maintenance, trained personnel, short repair times and obsolescence management. A service hotline and an RMA tool support this additionally.
Everything from one source
Whether industry, medical, control, measurement and regulation technology, mobile data acquisition, automotive or military technology, with ACD your products are in the best hands from development, layout creation and component procurement to prototype construction, serial production and final testing. The ACD group offers direct factory support and a comprehensive manufacturer service.
This service differs fundamentally from other types of service. Service takes place here under stricter requirements, which apply especially to manufacturers. These include appropriate clean room conditions, the use of highly technical test and diagnostic systems, as well as hardware updates as needed. In addition, personal support is provided by office and field staff, as well as an experienced technical telephone service.